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Full text of "OIG-09-21 - Independent Review of the U.S. Customs and Border Protection's Reporting of FY 2008 Drug Control Performance Summary Report"

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Department of Homeland Security 

Office of Inspector General 



Independent Review of the 
U.S. Customs and Border Protection's 
Reporting of FY 2008 Drug Control 
Performance Summary Report 




OIG-09-21 



February 2009 



Office of Inspector General 



U.S. Department of Homeland Security 

Washington, DC 20528 




February 4, 2009 



Preface 



The Department of Homeland Security (DHS) Office of Inspector General (OIG) was established by 
the Homeland Security Act of 2002 (Public Law 107-296) by amendment to the Inspector General 
Act of 1978. This is one of a series of audit, inspection, and special reports prepared as part of our 
oversight responsibilities to promote economy, efficiency, and effectiveness within the department. 

This report presents the results of the review of the Performance Summary Report of the U.S. 
Customs and Border Protection for the fiscal year ended September 30, 2008, for the Office of 
National Drug Control Policy. We contracted with the independent public accounting firm KPMG 
LLP to perform the review. U.S. Customs and Border Protection's management prepared the 
Performance Summary Report and management assertions to comply with the requirements of the 
Office of National Drug Control Policy Circular, Drug Control Accounting, dated May 1, 2007. 
KPMG LLP is responsible for the attached independent accountants' report dated January 23, 2009, 
and the conclusions expressed in the report. However, because U.S. Customs and Border 
Protection's management reported that they can not assert that the "methodology to establish 
performance targets is reasonable and applied," KPMG LLP was unable to complete its review of 
management's assertions on the Performance Summary Report. We do not express an opinion on 
the Performance Summary Report and management's assertions. 

It is our hope that the information in this report will continue to result in effective, efficient, and 
economical operations. We express our appreciation to all of those who contributed to the 
preparation of this report. 




Richard L. Skinner 
Inspector General 



KPMG LLP 

2001 M Street, NW 
Washington, DC 20036 

Independent Accountants' Report 

Inspector General 

U.S. Department of Homeland Security: 

We have reviewed the accompanying Performance Summary Report of the U.S. Department of 
Homeland Security's (DHS) Customs and Border Protection (CBP) for the year ended September 
30, 2008. We were also engaged to review the accompanying management's assertions for the 
year ended September 30, 2008. CBP's management is responsible to prepare the Performance 
Summary Report and assertions to comply with the requirements of the Office of National Drug 
Control Policy (ONDCP) Circular, Drug Control Accounting, dated May 1, 2007 (ONDCP 
Circular). 

The ONDCP Circular requires management to make certain assertions related to the accuracy and 
completeness of the Performance Summary Report. Management reported that they can not 
assert that the "methodology to establish performance targets is reasonable and applied", as 
required by the ONDCP Circular. 

In accordance with applicable professional standards, without a positive assertion provided by 
management we are unable to complete our review of management's assertions on the 
Performance Summary Report. Accordingly, our review procedures are limited to the subject 
matter of the Performance Summary Report only, and we are unable to provide a report on 
management's assertions pursuant to the requirements of the ONDCP Circular. 

Our review of the subject matter of the Performance Summary Report was conducted in 
accordance with attestation standards established by the American Institute of Certified Public 
Accountants, and applicable standards contained in Government Auditing Standards, issued by 
the Comptroller General of the United States. A review is substantially less in scope than an 
examination, the objective of which is the expression of an opinion on the Performance Summary 
Report. Accordingly, we do not express such an opinion. 

Based on our review, nothing came to our attention that caused us to believe that the subject 
matter of the Performance Summary Report for the year ended September 30, 2008 is not 
presented, in all material respects, in conformity with ONDCP's Circular. 

This report is intended solely for the information and use of the management of DHS and CBP, 
the Inspector General, the ONDCP, and the U.S. Congress, and is not intended to be and should 
not be used by anyone other than these specified parties. 

January 23, 2009 




KPMG LLP, a U.S. limited liability partnership, is the U.S. 
member firm of KPMG International, a Swiss cooperative. 



Performance Summary Report 
U.S. Customs and Border Protection 
FY 2008 



Measure 1: Inspection Narcotics Seizures - Cocaine, in pounds 





FY 2004 


FY 2005 


FY 2006 


FY 2007 


FY 2008 


CBP Air and Marine 
Office of Border Patrol 
Office of Field Operations 


130,262 
14,819 
44,600 


196,850 
12,338 
53,700 


101,993 
12,885 
53,755 


188,561 
14,242 
78,568 


129,043 
9,268 
40,459 


CBP TOTAL 


189,681 


262,888 


168,633 


281,371 


178,770 



(1) Performance Measures - CBP plays a key role in the overall anti-drug effort at the 
border, due primarily to its statutory authority to regulate the movement of people and 
commodities between the U.S. and other nations. Drug interdiction is a priority 
undertaking encapsulated by CBP's overall mission to secure the nation's borders and 
prevent unlawful entry of dangerous people and goods while facilitating the 
legitimate flow of travel and trade. CBP's border and border nexus drug interdiction 
activities contribute to the National Drug Control Strategy by disrupting the flow of 
drugs into the United States. This performance metric focuses on the amounts of 
cocaine seized at and between the ports of entry by Border Patrol agents, Air and 
Marine Interdiction agents, and CBP officers from passengers, vehicles, commercial 
and private aircraft, vessels, trucks, cargo and railcars entering the United States. 

(2) Prior Years Performance Targets and Results - In FY 2008, CBP seized a total of 
178,770 pounds of cocaine, which is a 36% decrease from FY 2007. CBP reiterates 
its longstanding opposition to setting drug seizure performance targets and believes 
that these targets are misleading and counterproductive. CBP, therefore, did not 
provide targets for FY 2008 and will not provide drug interdiction targets for FY 
2009. 

(3) Current Year Performance Targets - One of CBP's Strategic Goals, "Secure our 
Nation's borders to protect America from the entry of dangerous people and goods 
and prevent unlawful trade and travel" has as its performance objective "Using a 
risk-based approach, deploy and employ the most effective inspection and scanning 
technology available at designated land border ports, airports, seaports, permanent 
Border Patrol traffic checkpoints, and international areas in which CBP operates to 
detect and prevent the entry of hazardous materials, goods, and instruments of terror 
into the United States." While drug interdiction is a priority mission, CBP does not 
set targets or goals for drug interdiction, as this is an unknown risk revealed only 
when discovered. In fact, CBP considers a reduction in drug seizures as a positive 
indicator of the efficacy of CBP's deterrence efforts on the border. In this sense, CBP 
would report 100% success as appropriate action is taken upon discovery. 

(4) Quality of Performance Data - BorderStat is the new CBP system of record for 
capturing and reporting on all enforcement and operational statistical data across 
CBP's operational components. BorderStat provides CBP-wide operational 
awareness capability similar to the ComStat system used by many police departments. 



1 



This operational metrics system has been developed to work with CBP's operational 
offices: the Office of Field Operations, the Office of Border Patrol, and the Office of 
CBP Air and Marine. The operational awareness metrics identified for the BorderStat 
represents the core indicators that will be presented to Senior CBP leadership as 
frequently as required to maintain operational awareness. BorderStat seizure data 
pulls from the following sources (the Automated Targeting System (ATS), 
SEACATS, Operations Management Reporting (OMR) and ENFORCE data 
systems). The data provided is reliable, complete and unbiased and has a margin of 
error of +/- 1% to 3% fluctuation based upon the timing differences in the BorderStat 
data pull and to the source data mart refresh rates. BorderStat, by design allows 
constant monitoring and analyses of various operational metrics so that trends, both 
positive and negative, can be quickly brought to the attention of senior CBP 
leadership. When examining historical data prior to FY 2008, there will be some 
variances from the statistics originally cited due to the fact that these data reside in a 
live Information Technology system and will fluctuate as they are updated. To 
maintain consistency in reporting, the historical numbers represent seizures that were 
reported in the past. 



Measure 2: Inspection Narcotics Seizures - Marijuana, in pounds 





FY 2004 


FY 2005 


FY 2006 


FY 2007 


FY 2008 


CBP Air and Marine 
Office of Border Patrol 
Office of Field Operations 


134,069 
1,347,146 
652,800 


79,369 
1,211,823 
48,300 


110,781 
1,369,602 
489,434 


308,792 
1,859,299 
618,046 


245,699 
1,647,166 
579,066 


CBP TOTAL 


2,134,015 


1,339,492 


1,969,817 


2,786,137 


2,471,931 



(1) Performance Measures - CBP plays a key role in the overall anti-drug effort at the 
border, due primarily to its statutory authority to regulate the movement of people and 
commodities between the U.S. and other nations. Drug interdiction is a priority 
undertaking encapsulated by CBP's overall mission to secure the nation's borders and 
prevent unlawful entry of dangerous people and goods while facilitating the 
legitimate flow of travel and trade. CBP's border and border nexus drug interdiction 
activities contribute to the National Drug Control Strategy by disrupting the flow of 
drugs into the United States. This performance metric focuses on the amounts of 
marijuana seized at and between the ports of entry by Border Patrol agents, Air and 
Marine Interdiction agents, and CBP officers from passengers, vehicles, commercial 
and private aircraft, vessels, trucks, cargo and railcars entering the United States. 

(2) Prior Years Performance Targets and Results - In FY 2008, CBP seized a total of 
2,471,931 pounds of marijuana, which is an 11% decrease from FY 2007. CBP 
reiterates its longstanding opposition to setting drug seizure performance targets and 
believes that these targets are misleading and counterproductive. CBP, therefore, did 
not provide targets for FY 2008 and will not provide drug interdiction targets for FY 
2009. 

(3) Current Year Performance Targets - One of CBP's Strategic Goals, "Secure our 
Nation's borders to protect America from the entry of dangerous people and goods 



2 



and prevent unlawful trade and travel" has as its performance objective "Using a 
risk-based approach, deploy and employ the most effective inspection and scanning 
technology available at designated land border ports, airports, seaports, permanent 
Border Patrol traffic checkpoints, and international areas in which CBP operates to 
detect and prevent the entry of hazardous materials, goods, and instruments of terror 
into the United States." While drug interdiction is a priority mission, CBP does not 
set targets or goals for drug interdiction, as this is an unknown risk revealed only 
when discovered. In fact, CBP considers a reduction in drug seizures as a positive 
indicator of the efficacy of CBP's deterrence efforts on the border. In this sense, CBP 
would report 100% success as appropriate action is taken upon discovery. 

(4) Quality of Performance Data - BorderStat is the new CBP system of record for 
capturing and reporting on all enforcement and operational statistical data across 
CBP's operational components. BorderStat provides CBP-wide operational 
awareness capability similar to the ComStat system used by many police departments. 
This operational metrics system has been developed to work with CBP's operational 
offices: the Office of Field Operations, the Office of Border Patrol, and the Office of 
CBP Air and Marine. The operational awareness metrics identified for the BorderStat 
represents the core indicators that will be presented to Senior CBP leadership as 
frequently as required to maintain operational awareness. BorderStat seizure data 
pulls from the following sources (the Automated Targeting System (ATS), 
SEACATS, Operations Management Reporting (OMR) and ENFORCE data 
systems). The data provided is reliable, complete and unbiased and has a margin of 
error of +/- 1% to 3% fluctuation based upon the timing differences in the BorderStat 
data pull and to the source data mart refresh rates. BorderStat, by design allows 
constant monitoring and analyses of various operational metrics so that trends, both 
positive and negative, can be quickly brought to the attention of senior CBP 
leadership. When examining historical data prior to FY 2008, there will be some 
variances from the statistics originally cited due to the fact that these data reside in a 
live Information Technology system and will fluctuate as they are updated. To 
maintain consistency in reporting, the historical numbers represent seizures that were 
reported in the past. 



Measure 3: Inspection Narcotics Seizures - Heroin in pounds 





FY 2004 


FY 2005 


FY 2006 


FY 2007 


FY 2008 


CBP Air and Marine 


N/A 


52 


143 


10 


256 


Office of Border Patrol 


145 


187 


172 


117 


46 


Office of Field Operations 


2,800 


2,500 


2,452 


2,040 


1,876 


CBP TOTAL 


2,945 


2,739 


2,767 


2,167 


2,178 



(1) Performance Measures - CBP plays a key role in the overall anti-drug effort at the 
border, due primarily to its statutory authority to regulate the movement of people and 
commodities between the U.S. and other nations. Drug interdiction is a priority 
undertaking encapsulated by CBP's overall mission to secure the nation's borders and 
prevent unlawful entry of dangerous people and goods while facilitating the 
legitimate flow of travel and trade. CBP's border and border nexus drug interdiction 
activities contribute to the National Drug Control Strategy by disrupting the flow of 



3 



drugs into the United States. This performance metric focuses on the amounts of 
heroin seized at and between the ports of entry by Border Patrol agents, Air and 
Marine Interdiction agents, and CBP officers from passengers, vehicles, commercial 
and private aircraft, vessels, trucks, cargo and railcars entering the United States. 

(2) Prior Years Performance Targets and Results - In FY 2008, CBP seized a total of 
2,178 pounds of heroin, which means there is no significant change from FY 2007. 
CBP reiterates its longstanding opposition to setting drug seizure performance targets 
and believes that these targets are misleading and counterproductive. CBP, therefore, 
did not provide targets for FY 2008 and will not provide drug interdiction targets for 
FY 2009. 

(3) Current Year Performance Targets - One of CBP's Strategic Goals, "Secure our 
Nation's borders to protect America from the entry of dangerous people and goods 
and prevent unlawful trade and travel" has as its performance objective "Using a 
risk-based approach, deploy and employ the most effective inspection and scanning 
technology available at designated land border ports, airports, seaports, permanent 
Border Patrol traffic checkpoints, and international areas in which CBP operates to 
detect and prevent the entry of hazardous materials, goods, and instruments of terror 
into the United States." While drug interdiction is a priority mission, CBP does not 
set targets or goals for drug interdiction, as this is an unknown risk revealed only 
when discovered. In fact, CBP considers a reduction in drug seizures as a positive 
indicator of the efficacy of CBP's deterrence efforts on the border. In this sense, CBP 
would report 100% success as appropriate action is taken upon discovery. 

(4) Quality of Performance Data - BorderStat is the new CBP system of record for 
capturing and reporting on all enforcement and operational statistical data across 
CBP's operational components. BorderStat provides CBP-wide operational 
awareness capability similar to the ComStat system used by many police departments. 
This operational metrics system has been developed to work with CBP's operational 
offices: the Office of Field Operations, the Office of Border Patrol, and the Office of 
CBP Air and Marine. The operational awareness metrics identified for the BorderStat 
represents the core indicators that will be presented to Senior CBP leadership as 
frequently as required to maintain operational awareness. BorderStat seizure data 
pulls from the following sources (the Automated Targeting System (ATS), 
SEACATS, Operations Management Reporting (OMR) and ENFORCE data 
systems). The data provided is reliable, complete and unbiased and has a margin of 
error of +/- 1% to 3% fluctuation based upon the timing differences in the BorderStat 
data pull and to the source data mart refresh rates. BorderStat, by design allows 
constant monitoring and analyses of various operational metrics so that trends, both 
positive and negative, can be quickly brought to the attention of senior CBP 
leadership. When examining historical data prior to FY 2008, there will be some 
variances from the statistics originally cited due to the fact that these data reside in a 
live Information Technology system and will fluctuate as they are updated. To 
maintain consistency in reporting, the historical numbers represent seizures that were 
reported in the past. 



4 



U.S. Department of Homeland Security 

Washington, DC 20229 




U.S. Customs and 
Border Protection 



January 16, 2009 



MEMORANDUM FOR: RICHARD L SKINNER 

INSPECTOR GENERAL 
DEPARTMENT OF HOMELAND SECURITY 



In compliance with the Drug Control Accounting Circular (the Circular) (May 
2007), U.S. Customs and Border Protection (CBP) submits its Performance 
Summary Report to ONDCP. The report contains the results of CBP 
performance in support of the National Drug Control Strategy. 

CBP makes the following assertions: 

(1) Performance reporting system is appropriate and applied - CBP has a 
system to capture performance information accurately and the system was 
properly applied to generate the performance data. The source of the 
data is the new CBP BorderStat data system. BorderStat pulls data from 
disparate sources and is the CBP system of record for capturing and 
reporting on all enforcement and operational statistical data across CBP's 
operational components. BorderStat is a live information technology 
system and, as a result, historical data will fluctuate as they are updated. 
To maintain consistency in reporting, the historical numbers represent 
seizure data that was previously reported. 

(2) Explanations for not meeting performance targets are reasonable based 
on the following wording in the guidance, "An Assertion shall be made 
regarding reasonableness of any explanation... for revising or eliminating 
performance targets." 

(3) Adequate performance measures exist for all significant drug control 
activities - CBP has established at least one acceptable performance 
measure for each Drug Control Decision Unit identified in reports. Each 
performance measure considers the intended purpose of the National 
Drug Control Program Activity. 



FROM: 



Acting Director yf*S \S* 
Office of Policy and Planning 




SUBJECT: 



Management's Assertions for U.S. Customs and 
Border Protection's Drug Seizure Data 



CBP cannot make the following assertion at this time: 

(1) Methodology to establish performance targets is reasonable and applied. 

CBP reiterates its longstanding opposition to setting drug seizure 
performance targets because we believe that these targets are misleading. 
We believe that our drug interdiction partners share this view. The 
performance measures focus on the amounts of cocaine, marijuana, and 
heroin seized at and between the ports of entry by or with the participation of 
CBP Officers, Border Patrol Agents, and CBP Air Interdiction Agents. 
Performance targets as envisioned by the Circular, however, are likely to 
conflict with the CBP counter drug mission to eliminate the trafficking of 
drugs. CBP considers a reduction in drug seizures as a positive indicator of 
the efficacy of CBP's deterrence efforts on the border. While drug seizures 
constitute a component of the mission, seizing drugs is not the ultimate goal. 
In fact, as the strategy is implemented and mission effectiveness increased, 
the amount of seizures will actually decrease. 

Additionally, CBP believes that measuring success by agency seizures 
creates a competitive environment leading to less collaborative partnerships, 
team work, and sharing of information. Where partnerships do exist, the 
results can be mutually beneficial. For instance, CBP cocaine seizures 
increased, in part, because the Drug Enforcement Administration (DEA) 
shared intelligence from their sensitive sources. In turn, CBP fed DEA the 
intelligence gained from those seizures that enabled DEA to better target the 
major drug cartels. 

Finally, CBP believes that seizure data can be an important tool to measure 
results when these metrics are combined with discussion and assessment to 
assist with improving operations. Performance targets alone may offer an 
incorrect assessment of agency success, particularly if they do not focus on 
the correct strategic factors. Setting a target may also give importance to 
achieving a numerical goal and imply that agency resources should be 
expended towards this end, even if it is not aligned with agency strategies 
and goals. 

If you have any questions, please have a member of your staff call Mr. Alan Carr 
at 202-344-2887. 



Report Distribution 



Department of Homeland Security 

Secretary 

Deputy Secretary 

Chief of Staff 

Deputy Chief of Staff 

General Counsel 

Executive Secretary 

Director, GAO/OIG Liaison Office 

Assistant Secretary for Policy 

Assistant Secretary for Public Affairs 

Assistant Secretary for Legislative Affairs 

Under Secretary, Management 

Chief Financial Officer 

Deputy Chief Financial Officer 

Acting Director Office of Financial Management 

Chief Information Officer 

Chief Security Officer 

Chief Privacy Officer 

Office of National Drug and Control Policy 

Associate Director for Planning and Budget 

Customs and Border Protection 

Commissioner, Customs and Border Protection 
Chief Financial Officer 
Chief Information Officer 

Office of Management and Budget 

Chief, Homeland Security Branch 
DHS OIG Program Examiner 

Congress 

Congressional Oversight and Appropriations Committees, as appropriate 




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